As a moving company, you know that there are certain things that you need to look out for if you want to grow your business – starting with the competition.
When was the last time you audited your processes to ensure your team is working as efficiently as possible? Do you currently have a means of accurately monitoring your storage capacity? Have you double-checked your customer satisfaction rating lately? How effective has your team been at closing leads?
All these things and more can get in the way of you surpassing your competition in the industry. You could stay a small operation for good or you could do something about it. Because we know every business wants to see growth, it’s pretty safe to say you’d pick the latter.
Are we right?
If so, then you need SmartMoving. Here’s why.
Don’t Miss a Lead
Your leads are a vital part of you having a steady supply of work. So when leads come in, you need to make sure that they are followed up on. Using SmartMoving software, you can follow the leads all the way through the funnel – getting notifications along the way. What’s more, it will also give you insight into what is or isn’t converting the leads.
Gaining this information then allows you to make the right changes that can yield different results in the future.
Get Real-Time Insights
An owner or manager needs to be able to have eyes on the entire operation at any given moment. How many leads has each employee handled today? And how many were closed? Or how large was the load that your crew just picked up on the job? Does it match the space reserved for storage? Will it interfere with the next job?
Being able to see things as they happen allows you to make changes accordingly. This keeps everything flowing as smoothly as possible with the most efficient use of resources.
Streamline Your Operations
Imagine your moving business running like a fast-paced highway when you are the only car on the road. There are no bottlenecks of traffic – and no cars or traffic lights to slow you down. That is how your business should run. There should be nothing to get in the way of your company moving forward.
Again, being able to see a clear picture of what’s going on with every aspect of your business will allow you to make changes where necessary so that you can boost your productivity. With a user-friendly dashboard, you will be able to access all types of data and reports that will help you to make informed decisions going forward that will keep everything moving smoothly.
Increased Customer Satisfaction
With SmartMoving, you have a platform that maintains all the information concerning your customers. Not only is it convenient, but it also gives you a chance to show your customers that they are important. This can go a long way in improving customer satisfaction. Let’s say you have a customer with a move date in 3 weeks. She calls in today to let you know of special instructions concerning a piece of furniture. You notate it clearly in the system. When her move date arrives, everyone knows exactly what her request is – and it is handled appropriately. Without the right software, you may just jot down the note somewhere – with no guarantee that it will ever be remembered come moving day.
Happy customers mean good reviews, return business, and referrals. SmartMoving makes it happen.
SmartMoving is a software tool to help you meet all the demands of your moving company. From maximizing sales, monitoring your marketing efforts, and organizing your contracts and estimates – this platform can be very beneficial to your growing business. Learn more at www.SmartMoving.com.